Visitor
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2 Messages
Exposed cables on lawn
We have exposed cables on our lawn that need to be buried, about three, ten foot or more. We use this service but can't seem to get help, we cannot mow the lawn soon if they stay this way. Please contact us ASAP
XfinityRichard
Official Employee
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3.1K Messages
1 day ago
Hi there, @LeslieAL ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I can most definitely see how that would be a problem since this that time of year when it's getting close to grass cutting season. Please be assured you reached the right person to assist you and get a ticket opened to have that line buried. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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