@user_ilq2yw Thank you so much for taking the time to contact us to report this! This is the right place to do so, and we will need to get some details from you about the location. May I please ask that you send us a direct message with your full name and the address of the location?
To send a direct message:
Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
XfinityEva
Official Employee
•
2.3K Posts
1 day ago
@user_ilq2yw Thank you so much for taking the time to contact us to report this! This is the right place to do so, and we will need to get some details from you about the location. May I please ask that you send us a direct message with your full name and the address of the location?
To send a direct message:
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