Fallen cables from post outside home are on ground. how get them cut/removed?

Hey @user_6z4l6v, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to submit a request to get the lines reviewed. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.