False Cancellation

user_yjnhno, Hi there! Thanks for reaching out. I can understand how concerning it is to recieve a cancellation request falsely. You've come to the right place. Our team of expersts are specialists when it comes to cancellation requests such as this. We can help. If you recieved this message incorrectly it may be a phishing email. If so, you will want to contact our Customer Security Assurance team. Here is a great link to more details to report phishing emails such as this here. Please let me know if this helps.