Visitor

 • 

1 Message

Friday, July 11th, 2025

Forum Community

Dear [Community Forum Support Team],

I accidentally created an account on the community forum while trying to sign in to my email. I am requesting the deletion of this account because I am unable to find the option to do it myself—there is no unsubscribe option available.

Thank you for your assistance.

Oldest First
Selected Oldest First

Expert

 • 

112.9K Messages

2 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

2.1K Messages

2 months ago

@EG We appreciate your support!

 

Thank you for meeting us here in our community, @user_e2tr61! We'll gladly assist with the request about the unwanted user. We'll have to get more information through a Direct Message. Please share your full name and service address in the Direct Message. We look forward to assisting.

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

Regular Visitor

 • 

5 Messages

7 hours ago

There is no option to delete me from communiy forum. I do not want to continue here. All saved settings are ignored and I constantly get emails. Please remove me from this forum. Thank you.

Official Employee

 • 

2K Messages

 

Mar-7, Thank you for reaching out to Xfinity support. We would be happy to help you. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here