Visitor
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2 Messages
Free iPad
The sales manager lied to me to get me to sign with. You promised me a free iPad or free upgraded iPhone since the one I have is old and not doing too well and I called to check on when my equipment is gonna be here and where my iPad was Then I was told that they never sent it out so it was late getting to me then it finally does come, but when I was on the phone with a lady, I asked her why what happened? She said at the same thing happened to her husband and that you guys never resolved it either I left an Internet company and a phone company for you guys and was promised all this stuff and now I’m getting told yeah [Edited: "Language"] you you’re not getting anything. does that make sense at all that you guys can just lie to me to get me to sign a plan with you and then tell me you’re gonna give me this and that and then the day comes and you never follow through in fact when I call you, tell me basically tough [Edited: "Language"] so I need this made right immediately. I will be taking my business elsewhere
XfinitySara
Official Employee
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2K Messages
7 days ago
@user_2yxduu - Thank you for leaving a comment with similar concerns on this user's post. You are in the right place for support! Our Digital Care Team is great to work with, and we can definitely take a closer look at your situation to provide whatever support we can. I've converted your comment into its own post for proper and swift handling. Could you please send our team a direct message to continue?
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