Free security camera

I received an email for a reward of a free security camera and we want to claim it but want to confirm we don’t need to sign up for anything to receive the camera. I can’t get anyone on the phone and the soonest callback I’m being offered is 3 days from now.

phone number is [Edited: "Personal Information"]

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XfinityPaula

Official Employee

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2.2K Messages

3 months ago

user_gwqluk Good morning and thank you for reaching out to us on our Xfinity Forums. A free security camera would be an awesome benefit for our Xfinity membership perks. I am searching through our current offers to see if there are any requirements for reward, however I am not showing that a free security camera is listed. If you visit https://customer.xfinity.com/membership and sign in with your account do you see a security camera reward listed there to redeem? I could be wrong, but I have a feeling that email is not valid. Until confirmed please do not click any links in the email and only redeem the membership perks through our site or the Xfinity app.

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kiernico

Visitor

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1 Message

15 days ago

I never received mine even though it says I redeemed the offer. Xfinity said 6 to 8 weeks and it's been 3 months and still nothing.

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Customer Service

user_gwqluk

Free security camera

XfinityPaula

kiernico

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