Visitor

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2 Messages

Tuesday, October 7th, 2025

Get me a live person!!!!! My internet is still down

Had power outage it's repaired..still no internet and no one but automated answers & chat bots!!!

You all just lost another customer

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Selected Oldest First

Official Employee

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2.3K Messages

19 days ago

@user_s795eq Thank you for making us aware you're still experiencing a service interruption even after the issue with the power was repaired. I'd like to take a look at your account to see what's going on. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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