Thanks for reaching out to us. This link https://www.xfinity.com/support/articles/x1-hub-vs-companion-box has great information on our awesome X1 Dvr’s. The fastest way to pick up the dvr box for free, is to go to our local Xfinity stores https://www.xfinity.com/local/store-offers . If that is not an option for you, go ahead and send me a direct message and I will be happy to ship the dvr box out to you via Ups/FedX shipping.
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
XfinityOrlandoM
Official Employee
•
1.4K Messages
1 month ago
@user_9coujl
Thanks for reaching out to us. This link https://www.xfinity.com/support/articles/x1-hub-vs-companion-box has great information on our awesome X1 Dvr’s. The fastest way to pick up the dvr box for free, is to go to our local Xfinity stores https://www.xfinity.com/local/store-offers . If that is not an option for you, go ahead and send me a direct message and I will be happy to ship the dvr box out to you via Ups/FedX shipping.
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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