Thank you for reaching out to our team. I will be happy to assist you from here in getting a line installed. In order for me to do that I will have to ask you to send me a direct message with the full name and complete address for your service. In order to send a direct message.
Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
EG
Expert
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122.2K Messages
6 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJohnG
Official Employee
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3.3K Messages
6 days ago
Thank you for reaching out to our team. I will be happy to assist you from here in getting a line installed. In order for me to do that I will have to ask you to send me a direct message with the full name and complete address for your service. In order to send a direct message.
Click "Sign In" if necessary
How to: Direct messaging within the forum | Xfinity Community Forum
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