3 Messages
Getting [Edited] on costs
I have been a customer for 32 years and have a $40 credit. Now I want to change services slightly. Suddenly my $40 credit dissappears.
I no longer qualify for the credit because I made 1 change.
I have been in to discuss twice but today Suddenly I have to produce a driver's license before they will talk to me. I get [Edited: "Language"] every time I try to talk to someone at Xfinity.
Auburn Washington store
XfinityLinda
Official Employee
•
2.3K Messages
23 days ago
We appreciate you meeting us here in our community about your billing concerns, @user_1n091d. We value your business, and we would like the opportunity to turn this around for you. Please send us a Direct Message with your full name and complete service address. We look forward to hearing from you.
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