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user_3a0347
20th Anniversary celebration
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26 Messages

Tuesday, October 15th, 2024 7:55 PM

Gig x2 service

Good afternoon I wanted to check and see when the gig x2 package will available in [Edited: Personal Information]? 

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1 month ago

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user_3a0347

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1 month ago

but it is not showing for me when I check my account 

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XfinityAldrik

Official Employee

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1.7K Messages

Good afternoon @user_3a0347! While we don’t have an exact estimate, we do have a dedicate page where you can sign up for notifications here. By clicking on “Stay Informed” you will be directed to a section where you can sign up for text alerts on when the network improvements begin in your area. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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1 month ago

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EG

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107.1K Messages

1 month ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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