C

Visitor

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2 Messages

Friday, June 6th, 2025 6:37 AM

Gigabit X10 availability and question

Hi there  

I'm interested in finding out if Gigabit X10 (Gigabit Pro, the 10gbps fiber service) is available at my house.  I know this requires a direct message with someone.  

I'm also curious what the CPE (customer premises equipment) is?  Is it fanless / how noisy / what power consumption?  

Also if I could have a full current breakdown in costs?  I know it's $300/mo plus $20/mo for equipment, anything else?  

Thanks in advance!

//edit- apparently I now have direct message access, direct message is sent

Visitor

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1 Message

24 days ago

Lol lol. Good luck! I've been trying to get a site survey at my address for over 5 years! Can't ever find anyone that even knows what Gigabit Pro is!!! I've probably called over 100 times over the years! This company is a joke. Check to see if you have a fiber provider in your area. You'll have much more luck switching providers, and it'll probably be cheaper. If you're like me and you're stuck with Xfinity, I wish you good luck. 

Official Employee

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354 Messages

Hello RobbieL811 we can certainly submit a request to our Gig x10 team to check availability at your address. Have you had any agents open requests for you in the past?

 

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