HBO max subscription

HBO Max said that I am billed through Xfinity. And can manage the account through the Xfinity app where on the app when I am logged in do I see that information

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XfinityMatthew

Official Employee

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997 Messages

4 days ago

Hello @user_zeb6x2 . It depends on what you are trying to change on the subscription. What are you trying to modify with your HBO Max?

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user_zeb6x2

Visitor

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2 Messages

@XfinityMatthew

I would like to verify that I signed up for the right package and see the billing amount.

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4 days ago

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XfinityMatthew

Official Employee

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997 Messages

@user_zeb6x2 We can certainly check into what is showing on your account. Please send us a direct message with your full name and the service address to get started.

To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

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4 days ago

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Customer Service

user_zeb6x2

HBO max subscription

XfinityMatthew

user_zeb6x2

XfinityMatthew

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