Visitor

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2 Messages

Monday, January 12th, 2026 6:34 AM

Help activating Peacock premium

I tried activating my free Peacock premium from my plan but I got a message - "Your Xfinity account is already linked to another Peacock account". I have a new Xfinity account number and I am thinking my old Xfinity account which is already closed still linked to my Peacock. Please help with these activation. Thank you

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Official Employee

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550 Messages

5 hours ago

Good morning @Jeremy_1016, and thanks for posting to the Xfinity forums with your issue, I hope this message finds you well. I am sorry to hear about the issue with Peacock that you are having, but you have come to the right place for assistance. Since we are already working with you over direct message, we will continue to do so for this issue.

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