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1 Message
Friday, June 20th, 2025 12:28 AM
Set up not working for gateway box
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Problem Solver
698 Messages
15 days ago
What errors are you getting? Is the gateway connected to a known working drop? How are you trying to connect...through the app?
Official Employee
1.6K Messages
13 days ago
user_izaueq thank you for using the Xfinity Community Forums. Let's look into your internet equipment activation together. Are you attempting to use customer provided or Xfinity provided equipment?
NoNoBadPuppy
Problem Solver
•
698 Messages
15 days ago
What errors are you getting? Is the gateway connected to a known working drop? How are you trying to connect...through the app?
0
0
XfinityMarcus
Official Employee
•
1.6K Messages
13 days ago
user_izaueq thank you for using the Xfinity Community Forums. Let's look into your internet equipment activation together. Are you attempting to use customer provided or Xfinity provided equipment?
0
0