Greetings, @user_118dcw! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about setting up your Xumo box. You have definitely come to the right place for assistance.
When you are setting up a new Xumo box for the first time, it will ask you to confirm your account by entering your four-digit PIN, which is just the last four digits of the primary phone number listed on the account. You can find more details about the setup process on our support page here: https://www.xfinity.com/support/articles/xumo-activation-process.
If you are not sure which phone number you have on file, or your phone number is listed incorrectly, you can verify or update those settings by logging into your primary account profile online or through the Xfinity app. For more details about how to do this, please visit https://www.xfinity.com/support/articles/update-account-preferences.
XfinityJamesC
Official Employee
•
3.2K Messages
18 hours ago
Greetings, @user_118dcw! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about setting up your Xumo box. You have definitely come to the right place for assistance.
When you are setting up a new Xumo box for the first time, it will ask you to confirm your account by entering your four-digit PIN, which is just the last four digits of the primary phone number listed on the account. You can find more details about the setup process on our support page here: https://www.xfinity.com/support/articles/xumo-activation-process.
If you are not sure which phone number you have on file, or your phone number is listed incorrectly, you can verify or update those settings by logging into your primary account profile online or through the Xfinity app. For more details about how to do this, please visit https://www.xfinity.com/support/articles/update-account-preferences.
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