user_ebnwtl, Hi there! Thanks for taking the time to reach out. I know how important it is to have your voice services working correctly. You've come to the right place for help. Our team of experts are dedicated to resolving voice service concenrs such as this over social media. We can help. Here is a great link to more details for no dial tone tips here if you can't make or receive calls. Please let us know if this helps.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAldrik
Official Employee
•
2.2K Messages
3 months ago
Thank you for reaching out to us @user_weiyho! Is the base of the home phone connected to the Tel 1 port on the Wireless Gateway?
2
0