Visitor
•
1 Message
Horrible experience
Xfinity needs to do better with there customer care. I spent 5 hours live chatting and still didn't get my problem solved. They will not let you talk to a live person reroute your call to chat and those people don't know anything
XfinitySeth
Official Employee
•
589 Messages
23 days ago
Happy Friday user_v0h90w 👋 I appreciate you taking the time to share your recent experience in trying to get help with your concerns in our community, and I can promise you all of our community forum agents are all live and based out of our corporate offices in the United States ready to help with whatever you need 👍
I know you’ve already spent a good amount of time trying to get your issues addressed properly, so we want to make sure we take it from here! Can you start by letting us know what kind of concerns you're having pertaining to your account or services?
0
0