How can I find The balance on my Xfinity Prepaid MasterCard

I have a prepaid Master Card and I'm trying to find the balance. The phone line operator asks for a 2 digit number after I gave my 16 digit number on the card. The url listed on the back of my card goes nowhere.

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XfinityThomasC

Official Employee

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2K Messages

2 months ago

Hello, @user_xjxujb

Customers can check the balance on their Virtual Prepaid Mastercard at https://xfinity.myprepaidcenter.com/home by entering their card number.

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user_g9bnef

2 Messages

how do i find a screen to enter my informatiom

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14 days ago

0

XfinityKei

Official Employee

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1.1K Messages

@user_g9bnef I would like to help resolve your concerns.

What are you seeing when you visit the website?

https://xfinity.myprepaidcenter.com/home

I have a link that goes into some frequently asked questions which goes into how to check your balance as well? https://www.xfinity.com/support/articles/faqs-visa-prepaid-card-offers

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14 days ago

0

Customer Service

user_xjxujb

How can I find The balance on my Xfinity Prepaid MasterCard

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