Visitor

 • 

1 Message

Saturday, February 28th, 2026 2:13 AM

How can I talk to a live person

It's impossible to get anything done with your [Edited: "Language"] AI assistant. I am a new customer beyond frustrated and ready to cancel and send all my [Edited: "Language"] back. Paying fios more is worth not dealing with this 

Oldest First
Selected Oldest First

Expert

 • 

116.4K Messages

7 days ago

Please describe the nature of your issue in detail here, but be sure to exclude any personal information, and a representative will reply to you here shortly.

Official Employee

 • 

955 Messages

6 days ago

Hello @user_e8hswi, thank you for taking the time to leave a post. Sorry to hear that you’ve had trouble getting help with your account. You’ve reached Comcast’s Corporate Digital and Social Media Care Team. We’re a team that supports customers across social media and the Xfinity Forums. We specialize in billing, troubleshooting, and everything Xfinity-related, and we’d truly appreciate the opportunity to help you. As @EG  mentioned, when you get a moment, could you share a bit more about the issue you’re experiencing?
Thanks @EG

forum icon

New to the Community?

Start Here