Hi there, @ahclarice32 Thank you so much for reaching out to us on Xfinity Forums. I'm very sorry for the inconvenience, I'll be more than happy to get you pointed in the right direction. To receive text messages from Comcast confirming your bill payment that went through your bank as a Comcast ID, you need to register your mobile phone number in your Comcast account and opt-in for text alerts; you can usually do this by logging into your online account, navigating to the "Contact Information" section, and adding your phone number; once verified, Comcast will send payment confirmation texts to your registered number.-Richard
XfinityRichard
Official Employee
•
1.4K Messages
5 days ago
Hi there, @ahclarice32 Thank you so much for reaching out to us on Xfinity Forums. I'm very sorry for the inconvenience, I'll be more than happy to get you pointed in the right direction. To receive text messages from Comcast confirming your bill payment that went through your bank as a Comcast ID, you need to register your mobile phone number in your Comcast account and opt-in for text alerts; you can usually do this by logging into your online account, navigating to the "Contact Information" section, and adding your phone number; once verified, Comcast will send payment confirmation texts to your registered number.-Richard
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