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Thursday, April 3rd, 2025 7:06 AM

How do I remove unlimited data?

I can't find it anywhere on the website and the "assistant" doesn't do anything useful.

Official Employee

 • 

1.4K Messages

18 hours ago

@user_0j6a8u I can remove unlimited usage and assist with making any changes to your account. 

Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.

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