Problem Solver
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549 Messages
How do I report an outage …
It must be bad. Anyway, no one on our road has any type of service. however my WiFi iPad does seem to be connected to WiFi to type here. We have no TV service and the Xfinity app wont work and I can’t call any Xfinity number to report the outage since the number just disconnects.
XfinityNatalie
Official Employee
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848 Messages
24 minutes ago
Greetings, Lkpolo! Thanks for reaching out about your TV service interruption. We are aware of a known video issue that affected a few areas earlier. Some users have reported that it is back up and running properly again. Please let us know if you still need further assistance.
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