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ElizebethM
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Wednesday, October 16th, 2024 6:30 PM

How do I un-enroll from Xfinity Rewards as a Diamond or Platinum tier member with Xfinity Internet.

I want to be able to sign up for Peacock Premium Plus through the Peacock site.  It won't let me as long as have Peacock Premium thru the Rewards program.

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BruceW

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1 month ago

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XfinityOrlandoM

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1 month ago

@ElizebethM

 

Thanks for reaching out! This link https://www.xfinity.com/support/articles/peacock-manage-subscription has great information on how you can upgrade to the peacock plus for Xfinity customer who receive peacock premium through a promotion for Gigabit Internet or Xfinity Rewards customer

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ElizebethM

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I don't want to Upgrade.   I want the Peacock Premium reward I currently have to be cancelled.  I want to create my own account with Peacock Premium Plus  thru Peacock.com.  I don't want it joined with Xfinity.

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1 month ago

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XfinityOrlandoM

Official Employee

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1.4K Messages

@ElizebethM

 

So that peacock account comes with your services based off your Internet speed or your rewards tier,  so if you don't want to upgrade that account,  you would have to start a new account under a new username to go directly to through Peacock for the Peacock plus subscription

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