How do you stop Spam addressed to User(#####)@comcast.net. Where (#####) appears to be randomly generated numbers?

All of a sudden I've started receiving spam addressed to User(#####)@comcast.net. With randomly gererated numbers. I can sometimes unsubscribe from the junk Email but later will receive the same junk email with a different User(#####)where the number portion changes. Sometimes I try to unsubscribe I'm told that the address is not registered with the spammer. How can I stop this from happening?

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XfinityShawn

Official Employee

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1K Messages

13 days ago

Danoj Good evening! I would recommend to reach out to our customer service team, and request to be transferred to our Customer Security Assurance (CSA) team. They are the experts that can help with any suspicious emails coming through for any potential scams.

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BruceW

Gold Problem Solver

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26K Messages

13 days ago

... receiving spam addressed to User(#####)@comcast.net. With randomly gererated numbers. ...

There are lots of ways for spammers/scammers to send email to addresses other than the one(s) on the "To:" line.

... I can sometimes unsubscribe from the junk Email ...

It's best avoid unsubscribing from spam/scam emails. Unsubscribing from a legitimate sender (one that you've subscribed to) is OK, but clicking ANY link in an email from a spammer or a scammer is asking for trouble. Unsubscribing just confirms for the sender that your email address is active and invites more abuse. You should NEVER click "Unsubscribe" or any other link in spam email!

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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XfinityShawn

Official Employee

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1K Messages

Danoj We can only recommend to use this link https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience to help change and set your spam filter settings. I can only recommend to mark any emails that come in as spam.

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13 days ago

Customer Service

Danoj

How do you stop Spam addressed to User(#####)@comcast.net. Where (#####) appears to be randomly generated numbers?

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XfinityShawn

BruceW

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