1 Message
How to cancel a cancelation request
a cancelation request has been put on my internet even though I did not place the request myself and I would like to talk to a live person so I can cancel this request.
1 Message
a cancelation request has been put on my internet even though I did not place the request myself and I would like to talk to a live person so I can cancel this request.
XfinityChelseaB
Official Employee
•
1.6K Messages
18 hours ago
Hello @user_qb6qhk, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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