Visitor
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1 Message
how to report phone service outage
my phone service is out for 2 days. cable was out last night. I have been unable to report it though web sites. How do I report outage
Visitor
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1 Message
my phone service is out for 2 days. cable was out last night. I have been unable to report it though web sites. How do I report outage
XfinityPaula
Official Employee
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1.9K Messages
17 days ago
Hello user_w8ayen! Thanks for reaching out and sharing the trouble you have had with the cable and phone service. I'm very sorry to read of the trouble we had over the past couple days. It's upsetting when the service fails and more alarming when the phone is not working. You have come to the right place for help!
When you pick up the phone is there a dial tone or any tone at all?
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user_e65de8
Visitor
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3 Messages
12 days ago
Why is my phone unable to get or make calls?? It says SOS??? I need to make calls now!
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