Visitor
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1 Message
I cancelled my Xfinity service, but want to keep my hbomax subscription
I cancelled my Xfinity service. Can you please unlink my email address from your system so I can access my hbomax account. My email is : [Edited: "Personal Information"].
XfinityAmira
Official Employee
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4.5K Messages
15 days ago
Hi user_obodq6! Thanks for visiting our Xfinity Forum. We're sorry to see you go, but we very much appreciate the time you spent with us as a customer. My team is here to help! To further look into this for you, please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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