I can't get into the correct account.I need to speak to an agent

user_rn9tzc, Hi there! Thanks for reaching out. I can understand the importance of being able to log in to your account. You've reached the right place. We are a team of experts who are happy to assist over social media. To find the correct XFINITY ID to log in to your account, please feel free to visit this link here. Please let me know if this helps.