No worries, user_o46dst, are you using an Android based device? Both mobile operating systems are supported for the activation process. Appreciate you reaching out to double check in on everything.
Try calling 1-855-652-3446. That is their self-install device activation line. Have the RF / CM / HFC MAC address and the serial number of it handy when you call.
XfinityThomasB
Official Employee
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2.1K Messages
14 hours ago
No worries, user_o46dst, are you using an Android based device? Both mobile operating systems are supported for the activation process. Appreciate you reaching out to double check in on everything.
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EG
Expert
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111.4K Messages
12 hours ago
@user_o46dst
Try calling 1-855-652-3446. That is their self-install device activation line. Have the RF / CM / HFC MAC address and the serial number of it handy when you call.
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