user_7qrvyp, Hi there! Thanks for taking the time to reach out. This is definitely not how we want you to feel. You've come to the right place to speak with an expert specialist over social media. We will do everything within our power to turn this around. How can we best serve you today?
user_7qrvyp Our tam here on the Xfinity forum are official employees. We are not robots. However, if you change your mind we are here to help.
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XfinityGabriel
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