I have a payment arrangement set for the 19th why is my service cut off now just pissing me the f*** off

user_6c5cew, Hi! Thanks for taking the time to reach out. As someone who depends on my service to work correctly for my job, I know how important it is to keep your services working. I am sorry to learn about this experience and that we have made you feel this way. You have reached the right support channel. Over social media, our team of experts is dedicated to resolving service and payment arrangement concerns such as this. We can help. To get started, please send us a direct message with your first/last name and full address so I can ensure I pull up the correct account to take a look at what's going on. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.