Visitor
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2 Messages
I have an expired gift card that was never used and would like to see if the finance team would be able to re issue
I have an expired gift card that was never used and would like to see if the finance team would be able to re issue. The xfinity assitance chatbot was not helpful and unsucessful.
XfinityDena
Official Employee
•
3.4K Messages
4 days ago
I would be happy to put in a ticket for that request for you @user_al1a25
Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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