user_pbdsxo Hello and thank you for reaching out via our Xfinity Community Forums. I'd be happy to help take a closer look at this for you. If you need a technician to repair or reconnect a damaged coaxial line, we can review the account and see what options are available. Please send us a Direct Message with your full name and service address, and we'll be glad to assist. We'll take a look at the account and help get you pointed in the right direction.
How to Send Us a Direct Message: 1. Click "Sign In" if necessary. 2. Click the "Direct Messaging" icon. 3. Click the "Start new conversation" (pencil and paper) icon. 4. In the "To:" line, type "Xfinity Support". 5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list. 6. An "Xfinity Support" graphic will replace the "To:" line. 7. Type your message in the text area near the bottom of the window. 8. Press Enter to send it. For an example of how to send us a Direct Message, check out this link. How to: Direct messaging within the forum | Xfinity Community Forum
XfinityChristy
Official Employee
•
3.1K Messages
2 days ago
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
For an example of how to send us a Direct Message, check out this link.
How to: Direct messaging within the forum | Xfinity Community Forum
0
0