Visitor
•
1 Message
I have not received my router/modem package
I have seen that several people here have reported this problem, and I cannot even track it. Can you help, please?
Visitor
•
1 Message
I have seen that several people here have reported this problem, and I cannot even track it. Can you help, please?
XfinityOrlandoM
Official Employee
•
2.4K Messages
1 day ago
@capiso
Thanks for reaching out to us, we do apologize for any inconvenience. Once the modem is ready to ship you should receive a notice with the tracking number. Have you received notification of your tracking number
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