Visitor

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2 Messages

Saturday, February 28th, 2026 1:40 PM

I need an appointment for a wiring issue at a separate address.

I have several accounts.I need tech support wiring inside the wall appointment

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Official Employee

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709 Messages

7 days ago

Good morning @user_9yqk8r, and thanks for posting your question to the Xfinity forums, I hope this message finds you well. You have come to the right place for assistance with this issue. You mentioned needing a tech for wiring inside the walls. Is this existing wiring, or are you wanting new wiring installed?

Visitor

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2 Messages

Existing wine broken inside the wall

Official Employee

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709 Messages

Thank you for the information @user_9yqk8r, we can take a look and see what we can do to get this taken care of for you. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it

 

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