1 Message
I need help with an old check
I have a refund check [Edit: Personal Identifiable Information] Dated [Edit: Personal Identifiable Information] Comcast acct [Edit: Personal Identifiable Information] $40.84 found check was never cashed. I have the physical copy. How do I get reissued.
It was for account number [Edit: Personal Identifiable Information]
[Edit: Personal Identifiable Information]
[Edit: Personal Identifiable Information] was the location. Have moved from that address
XfinityMarcos
Official Employee
•
2.3K Messages
10 days ago
Hi user_o8ujrq, thanks for taking the time to visit our Forum. I can help by creating a ticket with our Refund team to research that past check. They'll be able to determine if the check can be reissued. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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