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user_vpz077
1st Topic

1 Message

Wednesday, October 23rd, 2024 8:28 PM

I need my outside cable moved

The existing cable is connected to the fascia board and that board is being pulled off the house.

Question

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Updated 

1 month ago

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EG

Expert

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107.1K Messages

1 month ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityMartyR

Official Employee

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1.5K Messages

1 month ago

 

user_vpz077 Thanks for reaching out to us today over our Community Forums! We can have a technician scheduled to come out and take a look for you. Please send us a direct message. 
 
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

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