Visitor
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2 Messages
I need to reach a human in customer service
The guy in store didn’t cancel my service or started my new service. I need to get this done and file a complaint against the store guy for his rude service.
Visitor
•
2 Messages
The guy in store didn’t cancel my service or started my new service. I need to get this done and file a complaint against the store guy for his rude service.
Accepted Solution
XfinityRaul
Official Employee
•
2.2K Messages
2 days ago
@user_aw33al Thank you for making us aware that your account wasn't canceled as requested via Forums. I would be more than happy to submit a formal complaint and process the cancelation order. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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