1 Message
I need to speak to a real person. The Xfinity tech isn't here.
Xfinity, your system is awful. Nobody likes it. I need to speak to a real person and I can't. I have not internet for 2 days. The tech was supposed to be here 2 and half hours ago!!!!
XfinityChelseaB
Official Employee
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1.2K Messages
5 days ago
Hello @user_5eaol0, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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