1 Message
I need to speak with an agent
If I am paying my bill in full and on time, why cant I speak with an agent???? I have questions that need real answers by a real person. THIS IS SO FRUSTRATING!!!
1 Message
If I am paying my bill in full and on time, why cant I speak with an agent???? I have questions that need real answers by a real person. THIS IS SO FRUSTRATING!!!
XfinityOrlandoM
Official Employee
•
1.4K Messages
1 month ago
@user_ahz12y
Thank you for reaching out to our social media team, it’s great we can connect this way! If you could please send our team a direct message with your full name and full address,
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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