I no longer have gaming at my home just Internet I would like to reduce my speed and lower my bill

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

@user_oetjkn Have you gotten the chance to review our plan builder to make changes through our self-service option? It saves you time by avoiding having to authenticate your account with a representative and a lot of times we have the access to the same options you do through that system.