U

Thursday, October 31st, 2024 5:48 PM

I received a voicemail which I couldn’t understand

Online, I requested an internet speed increase and as a result, received a voicemail from an Xfinity rep who spoke so fast that I couldn’t decipher the return phone number he left for completing my speed increment 

Official Employee

 • 

1.6K Messages

23 days ago

Hello, @user_0udupr. I appreciate you making us aware you're trying to update your account with a faster internet plan. I would be more than happy to help complete the order request. 

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

forum icon

New to the Community?

Start Here