1 Message
I want speak to a real human in customer service! Anything less is a waste of my time.
I am SO angry right now. It is IMPOSSIBLE to speak to a real human EVER about my problem. The chat takes HOURS with slow responses, and the texting never asks the right questions to be able to identify and address our problem. Not speaking to a person is a complete waste of my time. In my area, there is no other choice for internet, so we're [Edited: "Language"]. If there was another choice, I would be gone! [Edited: "Inflammatory"].
EG
Expert
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107.1K Messages
1 month ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJanelle
Official Employee
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1.3K Messages
1 month ago
Hi @user_291s9b Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your frustrations regarding the account. I would be more than happy to offer my assistance looking into this further for you. How can we assist you today?
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