Bob87050's profile

Frequent Visitor

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23 Messages

Tuesday, August 19th, 2025

I want to cancel an order

I want to cancel an order, for equipment update, that was just placed. I can't find how to do this.  I tried the Xfinity assistant but had no luck with it. 

Oldest First
Selected Oldest First

Official Employee

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2.2K Messages

22 days ago

@Bob87050 Thanks making us aware that you'd like to cancel this order. I'll be more than happy to help. Let's continue our conversation via DM.

Frequent Visitor

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23 Messages

okay. how do I do the DM?

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