I want to make sure my peacock subscription is still activated

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Thank you so much for taking the time to reach out to Xfinity Support @user_rdafyg.  We are so glad to hear from you and happy to take a look at this for you.  No worries!  You have reached out to the right team to help get things ironed out.  So that we can get started, please feel free to shoot us a private message with your details. 

To send a "direct message" / "private message" message to Xfinity Support:

 • Click "Sign In" if necessary

 • Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging 

 • Click the "New message" (pencil and paper) icon

 • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 • As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 • An "Xfinity Support" graphic replaces the "To:" line

 • Type your message in the text area near the bottom of the window

 • Press Enter to send it