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user_4mubl2
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15 Messages

Tuesday, October 22nd, 2024 1:57 AM

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I will be calling the BBB

No one can respond to messages and the only thing I can talkt to is the [Edited: Language] robot chat assistant, that's it I'm done I'm out 

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1 month ago

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Expert

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31K Messages

1 month ago

@user_4mubl2 

If you post about your issue here [without the colorful language] one of our Official Employees should be able to help you.

Please don't create multiple identical posts as that is considered spamming and is against the Forum Guidelines and the Acceptable Use Policy.

(edited)

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user_4mubl2

15 Messages

@Again I have posted my issues, even sent Xfinity Support a direct message as instructed... Still nothing 

(edited)

1 month ago

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user_4mubl2

15 Messages

@Again​ I even removed the "colorful" language..

1 month ago

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Again

Expert

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31K Messages

@user_4mubl2​ was that from the post 7 days ago?  If so you need to continue following up in that thread and not create new threads, and you need to follow up with that direct message.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

1 month ago

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user_4mubl2

15 Messages

I'm not sure what is going on but it keeps doubling up my posts, so that's something else xfinity can't get right.. that's not on me.. it's confusing the crud out of me too

1 month ago

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user_4mubl2

15 Messages

@Again​ i have done those things.. and that's the chat I have tried to resume for the past 4 hours tonight and have heard nothing.. until you commented anyways

1 month ago

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