1 Message
I would like to cancel choice TV
When I try to cancel the service, it says" unable to cancel this service it may be part of a package deal, or you may be under a term agreement for a period of time.
1 Message
When I try to cancel the service, it says" unable to cancel this service it may be part of a package deal, or you may be under a term agreement for a period of time.
XfinityJoe
Official Employee
•
548 Messages
1 month ago
HI there @user_4tc097 our team can help. Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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