2 Messages
I would like to cancel my Xfinity TV but keep internet and mobile
I would like to cancel my Xfinity TV but keep internet and mobile for now. Please tell me how to do this.
2 Messages
I would like to cancel my Xfinity TV but keep internet and mobile for now. Please tell me how to do this.
XfinityBillie
Official Employee
•
3.2K Messages
11 days ago
@user_t5blw1 Thank you for taking the time to reach out to us here on our Xfinity Forums. Our team is happy to help you make any necessary changes to your services. All you have to do is send us a DM to Xfinity Support with your full name and address to get started!
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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